Privacy Policy

Our contact details
Name: Fragrant Nerd
Address: Fragrant Nerd, PO Box 304, Faversham, Kent, UK ME13 3DT
E-mail: biz AT fragrantnerd.com
This document version: July 2022

The type of personal information we collect
We currently collect and process the following information:
• Email address;
• Name;
• Phone number (if provided); and
• Physical address (if provided).


How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
• Information about FragrantNerd
o Products;
o Services;
o Information updates including but not limited to FragrantNerd social media activites, media activites and events; and / or
o FragrantNerd affiliate information and offers.
We may also receive personal information indirectly, from the following sources in the following scenarios:
• Information on social media accounts that may be linked to the personally identifying information provided above.
We use the information that you have given us in order to target information and offers to you that you may be interested in.
We may share this information with third party organisations that may be used for distribution of information such as mail subscription services, including but not limited to MailChip (other providers, if used, shall be updated in this notice); and physical goods such as merchandise such providers include but are not limited to Printful; lastly this website may collect information including but not limited to your IP address which is held by WordPress and or GoDaddy or such other hosting providers that may be used from time to time (which shall be updated here).
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting [email protected]


How we store your personal information
Your information is securely stored on our TikTok and / or other social media platform that provide such information; on our 3rd party providers (as listed above) and / or secure encrypted ICT used by the company.
We keep the personally identifying information stated above for twelve (12) months. We will then, re-validate permission to hold those data for a further period, or delete your information from our systems and / or any 3rd party systems that we use.


Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at [insert email address, phone number and or postal address] if you wish to make a request.


How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at biz AT fragrantnerd.com.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk